These Terms set out the important rules required for the use of YoyaCore provided by Be-On, between Be-On CO., Ltd., which operates YoyaCore (hereinafter “Be-On”), and the user. To use YoyaCore, users must agree to and comply with these terms. Registration is deemed as agreement. Therefore, it is important that users understand the content of these terms. Please read carefully to avoid any issues and enjoy using YoyaCore. If you have any questions, feel free to contact us via the inquiry form.
Service Provider
YoyaCore is provided by the following legal entity.
A corporation established and operated under Japanese law
Corporate number: 9180001117957
Be-On CO., Ltd.
103, Azzurri Ikeshita
1-26-8 Takami Chikusa-ku, Nagoya
Aichi 464-0073
Japan
Please note that we do not provide support by phone. For inquiries, please use the contact form available on the official YoyaCore website.
Scope of Availability
You can purchase tickets for events registered on YoyaCore.
When you log in to YoyaCore, you can view the history of tickets you have purchased. You can also register events and manage ticket sales as Organizer.
The paid features of YoyaCore are currently available in the following countries/regions.
eligible countries/regions:
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
※ In countries/regions not listed above, only the free features are available.
※ The list of eligible countries/regions may be added to or changed in the future.
Service Details
This includes some content that is still under development.
YoyaCore is a service that provides functions for ticket sales between Organizer and Participant. Be-On is neither a party to nor an intermediary of the ticket sale contracts concluded between Organizer and Participant. Accordingly, ticket sale contracts are formed solely between Organizer and the Participant who purchases the ticket.
Even if any dispute or trouble arises between Organizer and Participant, Be-On bears no responsibility whatsoever and assumes no obligation to resolve such disputes, pay damages, or fulfill any other obligations. This disclaimer includes disputes concerning event cancellation or postponement, refund availability, and changes to content.
After logging in to YoyaCore, you can use the following services.
Users under 13 may register and publish free events only. Registering or publishing events with paid tickets, and setting up payouts, is limited to users aged 13 or over.
Revenue from paid events is paid out after we review the event status and whether ticket buyers have submitted inquiries or complaints. The first several payouts are held until we confirm that the events took place and that there are no material complaints from buyers. Payouts may also be held or delayed for refunds, chargebacks, fraud prevention, or reviews by Stripe or financial institutions.
- Organizer can register and publish events.
- Organizer can issue e-tickets with QR codes.
- Organizer can sell and accept reservations for the issued QR-code e-tickets.
- Organizer can view reservation and sales statuses for published events.
- Organizer can use YoyaCore’s ticket-scanning feature to streamline event check-in.
- By registering event details, Organizer can perform event analytics.
- A Participant can reserve events published on YoyaCore and purchase tickets.
- A Participant can view the history of tickets reserved or purchased via YoyaCore.
We strive to improve the service daily from every perspective to make it more user-friendly. If you have any comments, please feel free to contact us via the inquiry form.
Regarding the Use of YoyaCore
To ensure that all users can use YoyaCore safely and securely, please follow the basic rules below.
- Through YoyaCore, any illegal activity, fraud, infringement of others’ rights, harassment, disruptive behavior, suggesting or encouraging such acts is prohibited.
- In YoyaCore, actions that attempt to solicit personal hobbies or private information are prohibited.
- The following actions that compromise the security of the YoyaCore service are prohibited.
- Accessing or using the service in unauthorized ways
- Accessing or using the service with false information
- Uploading images or messages containing malware
- Spamming, hacking, or circumventing system protections
Users must comply with the laws and regulations of their country of residence and any other countries or regions that apply to them. Be-On operates the service with due consideration of the laws and regulations of the countries and regions where YoyaCore is provided. Note that, due to the nature of applicable laws and regulations, some user-submitted content may not be displayed in certain countries or regions.
Minors
YoyaCore is available for minors. However, if a user under the age of 13 uses this service, guardian consent is required. Please handle guardian consent within Qypher, which provides the login functionality.
Account Creation
When a user starts using “YoyaCore”, YoyaCore registers the QypherID provided by Qypher. Personal data provided by Qypher is not stored within YoyaCore. The QypherID is linked to information registered within YoyaCore. The handling of this information will be managed in accordance with the “Privacy Policy” separately stipulated by Be-On.
Number of accounts that can be created
In YoyaCore, you can create one account per Qypher account.
Management of Registered Information by the User
Users can download their registered information for backup or use with other services. Unnecessary information can also be deleted. After logging into Qypher, please proceed from Dashboard.
Account Cancellation
Users may stop using and cancel YoyaCore at any time, except during periods when they are bound by contracts with others (e.g., while a purchase/sale transaction is in progress or during event preparation or the event period).
Before canceling, please provide the reason for cancellation to help improve YoyaCore in the future. This will help us provide a better service.
User Account Suspension
Accounts of users who fall under the following conditions may be suspended by Be-On.
- Users whose account information contains false information
- Users who are deemed to have violated these terms
- Users whose accounts must be suspended by Be-On in accordance with legal requirements or court orders
Be-On will send a warning via email to the relevant user, and if no improvement is seen within 14 days, the account will be suspended. However, in urgent cases, Be-On may freeze the account immediately after sending an email warning. If users object to these actions, they may file an appeal with Be-On within one month after the suspension using the designated form.
User Rights
Users retain the rights afforded under the Consumer Contract Act and other applicable laws, and these Terms do not limit those statutory rights.Regarding Intellectual Property Rights
Be-On respects users' creativity and intellectual property. At the same time, content and services provided by YoyaCore are also protected by rights. This section explains how users may use content within YoyaCore and what to be cautious of.
Content submitted by users
- User rights:
Users retain all rights to the images and text they post on YoyaCore. User creations should be shared under their names and treated with respect. - Permission:
By posting images or text to YoyaCore, the user grants Be-On permission to display the user’s images and text on the platform, and to use, adapt, and publicly transmit them for YoyaCore’s promotion and marketing purposes. This permission is limited to (a) publishing the user’s images or text via YoyaCore, and (b) capturing the published state as images or video and using it for YoyaCore’s promotion and marketing. - Users agree that neither they nor any third party will assert moral rights in relation to images or text they post, with respect to Be-On’s use as set forth above.
- Sharing by Others:
Images and text posted by a user on YoyaCore may be shared by other users for non-commercial introduction, recommendation, or invitation purposes, provided that such sharing includes a link to the corresponding page on YoyaCore, including via external services such as social media. However, reproducing such content and presenting it as one's own work, using such content to obtain monetary profit for oneself (including selling unauthorized reproductions or repurposing it into advertisements for other products or services), or using it in a manner that, against the poster's wishes, damages their honor or credibility, is prohibited. For the avoidance of doubt, this does not include calling on third parties to purchase or attend the posted work or event.
Content provided by YoyaCore
- Be-On's rights:
Images, text, designs, logos, and other content provided on YoyaCore are owned by Be-On or its licensors. These contents may not be reproduced, distributed, or published without permission from Be-On. - Usage restrictions:
Users may enjoy Be-On's content within YoyaCore, including for personal and educational purposes. Commercial use outside YoyaCore or redistribution, including integration into other services, is not allowed without explicit permission from Be-On. For the avoidance of doubt, using YoyaCore's sharing feature, or posting or sharing to social media or other services in a form that includes the appearance of the page, for the purpose of introducing one's own page or content posted by another user, does not constitute redistribution under the preceding paragraph.
Why distinction matters
By clearly distinguishing this, user content is properly respected, and Be-On's content is also protected, helping maintain YoyaCore as a respectful and safe space for all.
Important notes
- Copyright infringement:
Using or copying someone else’s images or text without permission is considered copyright infringement. Always maintain originality and respect others’ copyrights. By posting, the user understands that they assume responsibility for the images or text, and if any third party brings a claim (e.g., for rights infringement), the user will resolve it at their own responsibility and Be-On shall bear no liability. - Reporting and response:
If you feel your images or text are being misused on YoyaCore, please contact Be-On through the inquiry form. We will respond promptly and take appropriate measures.
Available Currencies and Payments
Available currencies: JPY, EUR, GBP, AUD, NZD, CAD, SGD, NOK, CHF, ISK, DKK, SEK, CZK, HUF, PLN, RON, BGN
If your card is issued in a foreign currency, the actual billing amount will be converted based on your card issuer’s exchange rate.
Refunds and Cancellations
- Whether refunds or cancellations after ticket purchase (hereinafter, “refunds, etc.”) are permitted, and the applicable conditions, shall be determined solely by Organizer. Be-On does not participate in, and bears no responsibility for, any standards, procedures, or communication methods relating to refunds, etc.
- Even if refunds, etc. become necessary due to cancellation, postponement, content changes, changes of performers, or other circumstances, all decisions and handling regarding refunds, etc. shall be made by Organizer. Be-On bears no responsibility for the execution of refunds, refund amounts, refund timing, or any other matters related to refunds, etc.
- If refunds, etc. are made, the refund method (e.g., through the payment service or by bank transfer) shall be determined by Organizer, and Be-On assumes no obligations or responsibilities regarding such methods.
- Payment processing fees, system usage fees, remittance fees, and similar charges incurred in connection with ticket purchase may be non-refundable. The scope of items eligible for refund shall be determined by the Organizer, and Be-On is not involved in such determinations.
- Even if a request for refunds, etc. is made due to mistaken purchase, input errors, misunderstanding of date or time, network issues, or similar reasons by Participant, the decision on whether a refund, etc. is granted shall be made solely by Organizer. Be-On assumes no obligations or liabilities in connection therewith.
- The decision of whether to issue a refund, and on what terms, belongs solely to Organizer. However, because payment processing is carried out by Be-On via Stripe, Inc.'s payment service, amounts corresponding to refunds, chargebacks, and any associated penalties are initially borne by Be-On. Be-On may offset such amounts against payouts to Organizer; if a shortfall remains after offsetting, Organizer is responsible for covering it.
Review of Event Content
- To comply with the terms of service of Stripe and other payment service providers and applicable laws, Be-On may review the content of events held by Organizer and the type of tickets, goods, or services sold, to confirm that they do not fall under restricted business categories or restricted products defined by such payment service providers.
- If Be-On reasonably determines that the content of an event falls, or may fall, under a restricted business category or restricted product, Be-On may refuse to publish that event or remove an already published event from the service. In such cases, Be-On will cooperate to a reasonable extent in handling matters with Organizer and Participant, but bears no responsibility for any resulting damages.
Message review and restrictions
For safe operation, checking for violations of these terms, responding to inquiries, and other necessary purposes, the YoyaCore office may review messages within YoyaCore. If content is reasonably determined to be inappropriate, unlawful, or otherwise infringing another person’s rights, YoyaCore may delete it, stop its delivery, suspend the thread, restrict features, suspend the account, or take other measures.
Multilingual Support
YoyaCore is available in multiple languages including Japanese and English. In case of any discrepancy in interpretation, the Japanese version shall take precedence.
Information provided by users may be displayed only in the language in which it was provided.
Special Provisions for Specific Regions
Considering the laws, tax systems, and regulations of specific countries or regions, Be-On may set region-specific terms of use for YoyaCore. Users in the relevant regions are required to comply with these special provisions.
Prohibited Conduct
Users must not engage in any of the following when using YoyaCore.
- Acts that infringe (or may infringe) the intellectual property rights (copyrights, patents, utility models, design rights, trademarks, etc.), privacy, or other rights or interests of Be-On or any third party.
- Acts that are contrary to public order or morality, or providing such information to third parties, or acts likely to do so.
- Criminal acts, acts that lead to criminal conduct, acts in violation of laws or regulations, or acts likely to do so.
- Providing information that is false or likely to be false
- Acts that defame or damage the honor or credit of Be-On or any third party, or are likely to do so
- Placing an excessive load on YoyaCore’s infrastructure; rendering Be-On’s provision of YoyaCore impossible; otherwise interfering with or obstructing Be-On’s provision or operation of YoyaCore; or acts likely to do so
- Using or distributing computer viruses or other harmful programs through or in connection with YoyaCore, or acts likely to do so
- Any other conduct that Be-On reasonably deems inappropriate.
Service Interruptions due to Inspection and Maintenance
Be-On may suspend the YoyaCore service for inspection and maintenance to ensure better and safer use by users. If a suspension is necessary, except in emergencies, we will, where possible, announce in advance on YoyaCore News the date and time of the suspension and the scope of impact. Be-On is not liable for any damages incurred by users due to service interruptions.
Force Majeure
In the event that the provision of YoyaCore is temporarily interrupted or suspended due to natural disasters, war, riots, government orders, major infrastructure failures, or other causes beyond Be-On's reasonable control (force majeure), Be-On shall not be held liable.
Disclaimer
- Be-On does not guarantee that YoyaCore will meet user requirements, be uninterrupted, timely, secure, or free of errors.
- Be-On does not guarantee the accuracy or completeness of any information obtained through YoyaCore.
- Except where otherwise required by law, Be-On shall not be liable for any direct or indirect damages arising from the user’s use of YoyaCore.
Dispute Resolution and Mutual Commitment
Be-On does its best to ensure all users can use YoyaCore with peace of mind. However, disagreements may sometimes arise. If that happens, let’s first try to resolve it through mutual discussion. If an issue arises, please contact Be-On directly through the inquiry form, and we will work together to find a solution.
If the issue cannot be resolved through discussion
- Any issues will be addressed in accordance with Japanese law.
- Translations of these Terms of Use are provided for convenience only; the Japanese version shall prevail and have legal force.
- In the event of a dispute, the court in Nagoya City, Aichi Prefecture, Japan, where Be-On's head office is located, shall be used.
Be-On's commitment
Be-On promises to resolve issues fairly and transparently when users use YoyaCore.
Be-On respects user rights and handles any disputes with fairness.
Changes and Notifications
Be-On may modify these terms of use at any time as necessary.
- In the event of changes, Be-On will make every effort to post the details in advance on YoyaCore News and notify users .
- The revision history will be clearly stated at the end of these terms.
- The effective date of the revised terms will be clearly indicated at the end of this agreement.
- If there are significant changes, Be-On will notify users by email.
Contact Information
If you have any questions or concerns about these Terms of Use, please contact us using the contact details below or via the inquiry form.
Be-On CO., Ltd.
103, Azzurri Ikeshita
1-26-8 Takami Chikusa-ku, Nagoya
Aichi 464-0073
Japan
Please note that we do not provide support by phone. For inquiries, please use the contact form available on the official YoyaCore website.
Thank you for reading to the end.
