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Notation based on the Act on Specified Commercial Transactions

Seller :
Be-On CO., Ltd.
Operations director :
President and CEO Koji Otake
Head office address :
Japan, Aichi, Nagoya, 1-26-8 Takami Chikusa, Azzurri Ikashita, 103
Email address :
Please use “Support”.
Price :
Hosting / obtaining tickets for free events: Free
Service fee for paid ticket sales (charged to organizer): 3% of ticket price (before tax)
Tax rate: 0% (estimated from IP address)
Payment methods :
Credit card, and digital wallets such as Apple Pay and Google Pay (processed via Stripe)
Payment period :
Payment is charged immediately upon ticket purchase. Payouts to organizers are made after all events scheduled by that organizer have concluded and a holding period (normally 3 days) has passed. The transfer may be held longer if Be-On determines this is necessary to prevent fraud.
For the first several payouts, funds may be held longer than usual until we confirm that the events took place and that there are no material complaints from ticket buyers.
Service start period :
Available for use immediately after payment is completed.
Service Area :
Hosting and attending free events is available worldwide.Hosting events with paid tickets is limited to organizers based in countries and regions where consumption/VAT tax handling is clearly defined (coverage will be expanded over time).
Supported countries/regions: Australia / Austria / Belgium / Bulgaria / Canada / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Finland / France / Germany / Greece / Hungary / Iceland / Ireland / Italy / Japan / Latvia / Liechtenstein / Lithuania / Luxembourg / Malta / Netherlands / New Zealand / Norway / Poland / Portugal / Romania / Singapore / Slovakia / Slovenia / Spain / Sweden / Switzerland / United Kingdom
Revenue from paid tickets is sent to the organizer's own Stripe account via Stripe Connect. However, the first several payouts are held until we confirm that the events took place and that there are no material complaints from ticket buyers.
Attending events (purchasing tickets) is available from any country.
Returns and cancellations :
Event cancelled by organizer: Full refund of ticket price.
Cancellation by purchaser: Subject to the organizer's cancellation policy. Unless otherwise specified by the organizer, tickets are non-refundable.
YoyaCore service fee: Non-refundable under any circumstances.
The decision of whether to issue a refund, and on what terms, belongs solely to the organizer. However, because payment processing itself is carried out by Be-On via Stripe, Inc.'s payment service, amounts corresponding to refunds, chargebacks (dispute claims), and any associated penalties or fines are initially borne by Be-On and offset against payouts to the organizer. If a shortfall remains after offsetting, the organizer is responsible for covering it.
Support :
Click here to open the form page.
Operating environment :
An environment where JavaScript is enabled and HTTPS communication is available is required.
About service suspension :
Service may be unavailable due to system downtime for various reasons.
System recovery may take some time in such cases.
The service may also be suspended due to system maintenance.
Contact Information :
Listed in the address section above
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